Book Your Events

RETURN/EXCHANGE POLICY/RESCHEDULING CLAUSE OR CANCELLATION:

1. That the user once makes payment and upon booking of any service shall be not subject to any refund even although the same stands cancelled generally and that refund shall specifically apply to certain categories only.

• CAKES AND CHOCOLATES – Non-Refundable

• BALLOONS AND DECORS- Refundable/reschedulable

• FLOWERS (ORIGINAL AND ARTIFICIAL DÉCOR)

ORIGINAL – non-refundable/non re schedulable

ARTIFICIAL- flexible

• HOTEL/LAWNS/GARDENS/MINICLUBS/PUBS – flexible/reschedulable

• LUXURY CAR BOOKINGS- flexible

• GIFTS – CUSTOMISED ITEMS – non refundable

• PETS – no exchange/refund

• PERFORMINGARTISTS-SINGERS/MUSICIANS/ANCHORS/INSTRUMNETALISTS –

Non-Refundable but subject to reschedule variably

• STAGE- SOUND AND LIGHT LED WALL- refundable/reschedulable

• VIDEOGRAPHY- refundable/reschedulable

• PHOTOGRAPHY- refundable/reschedulable

• KIDS BIRTHDAY GAMES AND ACTIVITIES refundable/reschedulable -

• BOATPARTIES/SPECIALDINNERS/NAUKAS- refundable/reschedulable

2. REFUND
   For specific products in the category of cakes, and chocolates, no refund shall be granted upon cancellation. That it shall also include
   That with regards specific décor with balloons or music events or boats provided that the request is made at least 72 hours before the scheduled delivery. Cancellations may be allowed subject to holding the 25% of the amount as equitable reimbursement to the vendor and company personnels.
    
3. NO REFUND ALLOWED:
   No refund shall be allowed in case of customised gift products and items or decors which are event or people specific.
   No refund on cakes or food items and other items as may be written on website subject to availability
    
4. EXCHANGE:
   That the company doesn’t have relevant exchange policy but it is only restricted to defected and damaged gift non customised items or decors or lights and the same shall be subject to spot verification and satisfaction.
   That in case of damage of customised item there shall be equitable refund subject to satisfaction of the company.
    
5. RESCHEDULEMENT CLAUSE:
   That company herein wishes to reschedule certain events which may be restricted to decors or rides or activities specific to contract and that if any reschedule is thus, made shall be within a specified time frame (48 hrs-72hrs) as shall be available in the website faltering which the amount shall stand forfeited.
   That in case of decors of balloons or non-perishable artificial flowers a reschedule may be allowed subject to the time frame as mentioned each product.
    
6. CANCELLATION:
   If any product is cancelled prior to 72 hours of delivery 50% payment refund
   If any product is cancelled prior to 24 hours within 72 hours of delivery 40% payment refund
   If any product is cancelled within same day of booking and delivery no refund will be given.
   These specifications may vary with time and as per category of goods and catalogues